Frequently Asked Questions

Find quick answers to common questions about purchases, refunds, account access, and more.

Access, Usage & Account

5 Questions
Can I share my account with a friend?

No. Your account and purchased content are for your personal use only. Sharing login credentials or access links violates our Terms of Purchase.

Security Note: Our system uses Personalized Watermarks and forensic identifiers. If your account is detected being shared or accessed from multiple unusual locations, it may be automatically suspended.

Can I take screenshots or record the course videos?

Please do not publicize screenshots of the book content. You are welcome to use short text quotes with citations for discussion. However, publicly posting screenshots of book pages or screen-recording courses is prohibited.

For Divination Examples: If you want to share a hexagram casting on social media or our Discord, please use a screenshot from our free Divination Simulator tool instead of the book pages.

Can I use the text to train my AI model?

No. We strictly prohibit the use of our content for AI training, machine learning, text and data mining (TDM), or vector indexing. We employ technical measures to signal this opt-out.

Why do I see my name or ID on the pages?

This is part of our Personalized Watermarking system. It helps protect the intellectual property of the authors and allows us to verify your legitimate ownership.

Important: Please do not attempt to remove or obscure these marks, as doing so may result in account suspension.

Community & Discounts

3 Questions
Do you offer Student Discounts?

Yes! We offer verified student discounts on selected products.

  • Eligibility: You must be an actively enrolled student at an accredited institution.
  • Verification: We may require a school email address or student ID for verification.

Note: Student accounts receive the exact same features and updates as standard accounts.

How do I join the Discord Community?

Some of our courses and bundles come with access to our exclusive Discord community.

Rules: Our community is for educational discussion. We have a strict policy against harassment, hate speech, or off-topic sales.

Case Studies: If you share a divination case in the community, you agree that we may curate or edit it for teaching purposes (anonymously).

I bought a "Lucky Wallpaper." Can I use it for my business logo?

No. The AI "Lucky Wallpapers" are licensed for personal use only (e.g., phone/desktop background or a personal print). You may not use them for commercial purposes, NFTs, logos, or resale.

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Still Need Help?

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