Privacy Policy

We are committed to protecting your privacy and ensuring transparency about how we collect, use, and protect your personal information.

Last Updated: December 13, 2025

Who we are

I Ching Stream is operated by Cosmostring Inc., a company registered in the United States. Our main website is: https://www.ichingstream.com. In this policy, "we", "us" and "our" refer to I Ching Stream / Cosmostring Inc.

Questions about this Privacy Policy?

If you have any questions about this Privacy Policy, you can contact us at: support@ichingstream.com

What personal data we collect and why

We collect the following types of information:

Account information

When you create an account, we collect your name, email address, login credentials, and optional profile information. This is used to create and maintain your account, provide access to your "My Books" library, and communicate with you about your purchases and account.

Order and payment information

When you purchase digital products, we collect information about the products you buy, billing details, and transaction identifiers. Payments are processed through third-party payment providers (such as Stripe or PayPal), and we do not store your full credit card number on our servers. Payment providers handle your card details under their own privacy policies.

Payment Security: We never store your complete credit card information on our servers. All payment processing is handled by certified third-party processors with industry-standard security measures.

Usage and access data

We may record which products you have access to, when you log in, and which pages you visit, to provide your online reading library, prevent abuse, improve the site, and maintain security.

Comments and contact forms

If you leave comments or send us messages through contact forms, we collect the data shown in the form, as well as your IP address and browser user agent string to help with spam detection and security.

Email communication

If you subscribe to newsletters or updates, we collect your email address and any related preferences so that we can send you the communications you requested. You can unsubscribe at any time using the link in our emails.

Media

Important: If you upload images to the website (for example, as part of your profile or comments), you should avoid uploading images with embedded location data (EXIF GPS). Other visitors to the website may be able to download and extract location data from images on the site.

Cookies

We use cookies and similar technologies to:

  • keep you logged into your account;
  • remember your display preferences;
  • enable secure checkout and prevent fraud;
  • optionally remember your details for future comments.

If you visit our login page, we set a temporary cookie to check if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we set cookies to save your login information and screen display choices. If you select "Remember Me", your login will persist for a limited period. If you log out, the login cookies will be removed.

Note: If you disable cookies in your browser, some features of the site (including login and online reading) may not work properly.

Embedded content from other websites

Articles or pages on this site may include embedded content (for example, videos or images). Embedded content from other websites behaves in the same way as if you visited the other website directly. Those sites may collect data about you, use cookies, and monitor your interaction with their content, in accordance with their own privacy policies.

Who we share your data with

We share your data only with trusted service providers who help us operate the website and deliver our services, such as:

  • website hosting and security providers;
  • payment processors (for example, Stripe, PayPal, or similar services);
  • email delivery and newsletter services;
  • analytics and anti-spam tools.

These providers are allowed to process your data only as needed to provide their services to us and are not permitted to use it for their own independent purposes.

If you request a password reset, your IP address may be included in the reset email for security reasons.

We do not sell your personal data.

How long we retain your data

Comments

If you leave a comment, the comment and its metadata may be retained indefinitely, so we can recognize and approve follow-up comments automatically.

Accounts

For users who register on our website, we store the personal information they provide in their user profile for as long as the account is active. You can see, edit, or delete most of your profile information at any time (except for your username).

Orders

We retain order and transaction records for as long as necessary for accounting, legal, and tax purposes, and to be able to provide you with access to the digital products you purchased.

We may also retain certain information as required by law or for legitimate business needs such as security, fraud prevention, and dispute resolution.

What rights you have over your data

If you have an account on this site, or have left comments, you may request:

  • an exported file of the personal data we hold about you;
  • that we correct any inaccurate data;
  • that we delete certain personal data, subject to legal or contractual retention requirements.

How to make a request

To make such a request, please contact us at support@ichingstream.com. We may need to verify your identity before acting on your request.

Where your data is processed and stored

Our website and main servers are hosted by third-party providers, which may be located in different countries. By using the site, you understand that your data may be transferred to and processed in these locations, in accordance with this Privacy Policy and applicable law.

Visitor comments may be checked through an automated spam detection service.

Changes to this Privacy Policy

We may update this Privacy Policy from time to time. The "Last updated" date at the top of this page indicates the most recent revision. Significant changes will be communicated on the website or by email where appropriate. By continuing to use the site after an update, you agree to the revised policy.

📅 Stay informed: We recommend reviewing this Privacy Policy periodically to stay informed about how we protect your information.

Need Help or Have Questions?

If you have any concerns about your privacy or data protection, please don't hesitate to reach out to us at support@ichingstream.com. We're here to help!